Selecting Patient Escorts Assignment Example | Topics and Well Written Essays - 1250 words

Selecting Patient Escorts - Assignment Example The idea from the supervisor of patient escorts on using questioners to judge personality would also be limited in the sense that interaction between the patients and escorts would be verbal. He would rather suggest to the department conducting the interview to incorporate oral interview. Considering advice from the assistant human resource director that, the hospital should modify the typical interview through asking four or five stress producing questions. This would be very helpful because It would give the hospital better candidates that are competent enough to manage and cope with stress situations well (K. Kolcaba, Comfort theory and practice: a vision for holistic health care and research). Each applicant should submit three letters of recommendation from people that know them really well. This was the second suggestion made by the supervisor of patient escorts to curb the prevailing issues faced in the hospital. It is a good suggestion unlike the first criteria used where only one recommendation letter was required in recruiting escorts. It gives the impression that the individual applying for the job opportunity is interactive and has previously interacted with people. It also portrays the degree of socialization and other personal principles of an individual which is a crucial and relevant trait to look for in an individual. The previous system that the hospital used to recruit escorts is that, the hospital used to make a call within the hospital during a reference check because, those interviewed knew some other employees in the hospital. It is a good criterion for interviewing individuals and acts as assurance in the sense that, the hospital has experience working with the person writing the recommendation and their conduct at work reflected. This would be better compared to having recommendation given by people outside the institution. Suggestion by the head of the staffing section that, an attitude test be developed to measure applicants’ predisposition towards being friendly, helpful and sensitive is another step to tackle the problems facing the hospital. Test questions would also be a component of the attitude test package and would be a key role in the interview for competent escort. Recommend a procedure for recruiting and hiring patient escorts. Recruitment of patient escorts involves a series of steps in the choosing the right individuals for the job. The process involves; 1. Going through policies and procedures Policies and proced